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Hello,
I've asked this before and got a fairly short one line answer back which had the tone along the lines of "are you stupid" so I decided to let it drop. However I want to bring this up again because I don't feel I was heard and I'm still seeing the same issue.
As your customer here is what I'm asking for...
You have a preview video reel for upcoming segments however it frequently, nearly always, lags behind what is the actual content on the site will be for the coming week.
For example today, Tue 3/26 the video reel is still showing the content from last week and none of the new upcoming content is covered. However at the time I'm writing this we are one hour away from being two days into this weeks content.
It would sure be nice if you could reliably update the preview reel on a regular scheduled basis because now it seems to happen on a random scheduled.
I sure enjoy knowing what is coming up and it is very disappointing when you don't update this on a regular scheduled basis.
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If I show you a preview video of the next 7 days won't those previews be on the site in 7 days time? at which point I'll show you a showreel of the next 7 days.
The only way to not have that problem is to always preview the week after next. and keep that video up for 2 weeks so in the 2nd week it drops into the "current slot" and charts what's coming up in the current week.
.
(Self made tycoon and independant financial advisor to the stars)
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Hey, sorry I've been sick, I'm making it now.
It usually goes up just before or just after the first new update for the week. So sometime on my Monday. Occassionally it'll be a little bit late in that I make it on the Tuesday morning, which did happen last week (because the power went out at work!) but usually it does not. Sorry, your patience is appreciated.
Also I do make an effort to make them as regular as possible so you were definitely heard last time you posted.
Last edited by bobby (28-03-12 01:49:26)
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Thank you Bobby for your reply. I appreciate your sincere answer and it is nice to know you are listening. As a video editor for IFM I've got to say --- What a great job you have!!!
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The preview was worth the wait. What between Paulette, Cobain, Annabelle Lee, and the lovely Viva, its almost too much to take. But I can handle it.
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